If your document is set up on a different page size, a message should appear on screen asking to select a paper size – do so, then press start and your document should print! Alternatively, you can edit the source document to be on one of these page sizes, and resubmit. CU on the GO printers all stock 8.5×11, 8.5×14, 11×17 paper sizes, which are standard North American paper sizes.
Your document is set up in a non-supported page size.Below are the most common issues we hear about, and what to do about them!